Specifications Disclaimers:

Accessories shown in the image are only for representation and are not part of the product.

Depending on your screen settings and resolution on your device there may be a slight variance in fabric color and wood polish of the image and actual product.

Wood grains will vary from product to product in case of solid wood furniture.

Furniture having intricate hand-painted details are individual unique pieces and may have slight distinctions and variance between the picture and actual product.

The Primary material is the main material used to manufacture the product and in addition to the primary material there might also be other type of materials used in the manufacturing of the product

Care & Maintenance

Dust the furniture regularly. Wipe the wooden surface with a clean microfiber cloth damped in a wood-friendly cleanser.

Immediately wipe the moisture with a dry, soft, and lint-free cloth. In case of a spill, blot the stain with a clean, dry cloth in a gentle manner.

Please make sure you do not use coarse material or rub the spot briskly. Use mats and coasters before keeping any hot or cold items on the wooden surface.

Ensure that the furniture does not have any exposure to moisture and water. Protect the material from direct sunlight and heat to maintain its original quality.

Keep sharp objects away from your furniture to avoid cuts and scratches.

Avoid chemical and alcohol contact with the furniture as it might harm the natural finish and durability of the product.

Please note: Do not drag the furniture to relocate it, as this might weaken the joints. Instead, lift the wooden furniture if you want to move it.

Warranty

Warranty Terms:

Limited Warranty Policy details:

Our warranty covers defects in materials and workmanship for a specified period from the date of delivery.

If you experience any issues with the product, we will repair or replace it at our discretion. We will cover the cost of replacing any faulty parts during the warranty period.

In case a specific part needs replacement and is not covered by the warranty, you can purchase it at a reasonable cost, subject to availability.

We will provide free shipping for replacement parts during the warranty period, along with installation instructions.

Normal wear and tear, including scratches, dents, and fabric/leather changes, are not covered by the warranty.

Damage resulting from improper installation, maintenance, or misuse is not covered. Any modifications or repairs made without our approval will void the warranty.

We are not responsible for any labor costs incurred during the replacement process, but we can provide technical assistance for a nominal fee.

For warranty claim, you may be asked for product photos or videos as per your case for validation purpose before approvals of your replacements or services.

If you are not satisfied with the product for subjective reasons, such as personal preferences or discomfort without noticeable defects, it is not covered by the warranty. Limited Warranty Coverage Breakdown:

Seat Foam 1 year (Basic chair, Visitor chair, Student chair & Bar stool) Seat Foam - 3 Year (Executive chair, Boss chair & Gaming chair) Wheel base frame - 1 year (Basic Chair) Wheelbase base frame 3 years (Executive chair, Boss chair & Gaming chair) Hydraulic shaft bar 6 months (Basic chair, Executive chair, Boss chair & Gaming chair) Tilt Mechanism 6 months (Basic chair, Executive chair, Boss chair & Gaming chair) Arm-Rest Pair 6 months (Basic chair, Executive chair, Boss chair & Gaming chair) Back-Rest Panel 6 months (Basic chair, Executive chair, Boss chair & Gaming chair) Caster Wheels 6 months (Basic chair, Executive chair, Boss chair & Gaming chair) Head-Rest 6 months (Executive chair, Boss chair & Gaming chair) Fiber or Plastic Casing Accessory covers for Shaft or Wheel Base Top or Side mechanism 1 month (Basic chair, Executive chair, Boss chair & Gaming chair) Support Pillows or Bands 1 month (Basic chair, Executive chair, Boss chair & Gaming chair) Screws, Fitting Allen Key, Bushes, Visor 1 month (Basic chair, Executive chair, Boss chair & Gaming chair) Support Stand Base 1 year (Visitor chair, Bar stool & Student chair) Wooden plank desk top 1 month (Student Chair) The warranty applies to furniture used under normal household conditions.

This limited warranty does not apply to: Normal wear and tear Cuts or scratches, or damage caused by impacts or accidents Products that have been stored, assembled or installed incorrectly, used inappropriately, or cleaned using the wrong cleaning methods or cleaning products.

(eg upholstered furniture will lighten over time if it's exposed to direct sunlight) No warranty on upholstery/ coverings/ cushion Cove The warranty does not cover damages due to the usage of the product beyond its intended use and wear & tear in the natural course of product usage.

In response to seasonal climate variations, solid wood will contract and expand throughout the life of the product and is thus not warranted for this purpose.

(for solid wood furniture) Glue lines or other issues related to the natural characteristics of wood are not defects and not covered under warranty.

In addition, any claim for seasonal splits, joints opening is limited to warranty period from the time of purchase. (for solid wood furniture)